Introduction Information Technology Management (ITG) has been used as a benchmark since the 1990s during the…
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DIGITAL TRANSFORMATION IN GOVERNMENT
THE SITUATION What is digital transformation? Politics, law, and tolerance are essential for digital change. The…
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A contact center on income and benefits supports Enfield residents
Connectivity reduces call waiting times Civica has partnered with London’s Enfield district to provide a range…
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How Federal Governments Use Analytics to Digitally Transform Operations
Introduction The Federal government faces a terrible challenge. Their company needs a complete test solution to…
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Why governments trust Microsoft with their digital transformation
Public sector plans are often complex and with careful planning. And, of course, they have good…
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Securing Your Government Data in the Cloud
At least 15 states require government entities to destroy or dispose of personal information so it’s…
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Saffron helps Lancashire County transform school catering operations
Improved usability and visibility across nearly 550 websites The introduction of the Civica Saffron food management…
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THE TRUE COST OF AUSTERITY AND INEQUALITY THE UK
The pre-crisis UK This direct market trend was AUSTERITY marked by financial losses, property damage, and…
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How the Government Measures Unemployment
Why does the government collect statistics on the unemployed? When workers do not work, they, their…
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The Government Service Delivery Project
ABSTRACT The failure and lack of quality of public Service Delivery have presented many potential challenges…
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